Choose the billing method that suits you best
You can pay your Turku Energia invoice in the way that is most convenient for you. In addition to the traditional paper invoice, you can choose e-invoice or email invoice.
Whichever billing method you choose, you can always find your invoices by logging into our EnergiaOnline service. There, you will find all the information needed for payment and can easily check that your payments are up to date.
Why switch to electronic billing?
An electronic invoice is a hassle-free way to receive and pay your bills. You can choose to have it sent directly to your internet bank as an e-invoice or to your email as a PDF. No more lost or hard-to-find paper invoices – everything is easily accessible in electronic form.
Producing and transporting paper invoices consumes natural resources and generates emissions. An e-invoice reduces paper use and can lessen environmental impact compared to paper invoices.
An electronic invoice arrives quickly – no need to wait for the mail. In addition, e-invoices are safe and reliable – they do not get lost, and you can be sure they are always stored securely.
Available billing methods
An e-invoice is an electronic invoice that you receive directly in your internet bank. You receive it as soon as it is created, and payment is easy. Log in to your internet bank and go to e-invoices. Search for the invoice issuer: for electricity contracts Turku Energia, for electricity transmission Turku Energia Sähköverkot. Enter the reference number from a previous invoice you received from us, approve the agreement – and say goodbye to paper invoices!
When you order an email invoice, we send the invoice as a PDF to your email as soon as it is generated. You can order the email invoice in EnergiaOnline.
If your contract is not linked to an electronic service, you can receive your invoice by traditional mail. You can switch to e-invoice or email invoice whenever it suits you.
Posti is discontinuing Kivra’s digital mail service in Finland. To continue receiving your electricity bill electronically, activate e-invoicing or email invoicing.
As a business customer, you can receive your invoices via an invoice operator. This makes everyday life easier as invoices are handled electronically. Provide us with your e-invoice address and operator code, and we can send your invoices electronically.
How to receive your invoice by email
Order the email invoice in EnergiaOnline:
Click "Asiakaspalvelu" (Customer service)
Under "Viestit asiakaspalveluun" (Messages to customer service), click "Kirjoita uusi viesti" (Write a new message)
Viestin aihe (Message subject): Sähkönmyynti (Electricity sales)
Aiheen tarkenne (Subject specification): Asiakastietojen päivitys (Updating customer information)
In the message, enter the email address where you would like to receive your invoices in the future.
Click "Lähetä" (Send)