Service charges

The service price list shows the service charges related to Turku Energia Sähköverkot Oy's power transmission. Other services are charged as per agreement with the customer.

Connection charges for the initiation of power transmission

Electricity connection in connection with a new contract/move is free of charge.

The prerequisite for the connection is that the safety of the connection has been ensured by 2 p.m. The security of the connection announced later can postpone the connection of the electricity to the next business day.

Invoice and document charges

Service€, VAT 0 %€, VAT 25,5 €
Extra invoice requested by the customer outside the normal billing period7,509,41
Document charge (certificates, copies of invoices, etc.)7,509,41
Hourly document charge (€/h)52,5065,89

Meter examinations

Service€, VAT 0 %€, VAT 25,5 €
Examination of a meter made at the location of use at the customer's request, and the meter turns out, upon inspection, to be in working order60,0075,30
Examination of a meter made at the service provider's location at the customer's request, and the meter turns out, upon inspection, to be in working order200,00251,00

Electrician’s visit

Service€, VAT 0 %€, VAT 25,5 €
Electrician’s unsuccessful visit, the electrician is unable to perform the task for reasons stemming from the customer40,0050,20

Energy advice

Service€, VAT 0 %€, VAT 25,5 €
Home visit by an energy advisor40,0050,20

Delay of payment

Service€, VAT 0 %€, VAT 25,5 €
Disconnection of power50,00
Disconnection of power (service charge for electricity provider)50,0062,75
Reconnection on the same weekday (Mon-Fri). Reconnection requires that the payment is made and an appointment for reconnection is made before 12:00 noon. In other cases the connection is made on the following weekday.50,0062,75
Collection visit50,0062,75

Payment reminders and other payment requests as well as disconnection notices are dealt by Ropo Capital with Turku Energia’s mandate. Payment reminder sendings are charged according to the Debt Collection Act. Ropo Capital will charge additional fees for other collection operations according to their current price list.

Prices valid until further notice.