Electricity Sales service charges
|Invoice and document charges||VAT 24 %|
|Extra invoice requested by the customer outside the normal billing period||9,30|
|Document charge (certificates, copy of invoice etc.)||9,30|
|Hourly document charge (€/h)||65,10|
|Termination of a fixed-term electricity sales contract in the middle of the term||VAT 24 %|
|Energy advice||VAT 24 %|
|Visit from an Energy Adviser in the Turku region||49,60|
Other services are charged as per agreement with the customer.
Payment reminders and other payment requests are dealt by Ropo Capital with Turku Energia’s mandate. Payment reminder sendings are charged according to the Debt Collection Act. Ropo Capital will charge additional fees for other collection operations according to their current price list.
Collection, disconnection and reconnection fees are charged in accordance with the local network company rate schedule.