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Service charges
as of 1 May 2021

The service price list shows the service charges related to Turku Energia Sähköverkot Oy's power transmission. Other services are charged as per agreement with the customer.

Connection charges for the initiation of power transmission

Requiring that the safety of the connection has been verified by 18.00. If the safety of the connection is reported later, the connection of power will be postponed to the following working day.

€, VAT 0 % €, VAT 24 %
Connection on the following day, ordered on a working day free of charge free of
charge
Connection on the same day  50,00 62,00

Invoice and document charges

€, VAT 0 % €, VAT 24 %
Extra invoice requested by the customer outside the normal
billing period
7,50 9,30
Document charge (certificates, copies of invoices, etc.) 7,50 9,30
Hourly document charge (€/h) 52,50 65,10

Meter examinations

€, VAT 0 % €, VAT 24 %
Examination of a meter made at the location of use at the customer's request, and the meter turns out, upon inspection, to be in working order 60,00 74,40
Examination of a meter made at the service provider's location at the customer's request, and the meter turns out, upon inspection, to be in working order 200,00 248,00

Electrician’s visit

€, VAT 0 % €, VAT 24 %
Electrician’s unsuccessful visit, the electrician is unable to perform the task for reasons stemming from the customer 40,00 49,60

Energy advice

 €, VAT 0 % €, VAT 24 %
Home visit by an energy advisor 40,00 49,60

Delay of payment

€, VAT 0 % €, VAT 24 %
Disconnection of power 50,00
Disconnection of power (service charge for electricity provider) 50,00 62,00
Reconnection on the same weekday (Mon-Fri). Reconnection requires that the payment is made and an appointment for reconnection is made before 12:00 noon. In other cases the connection is made on the following weekday. 50,00 62,00
Collection visit 50,00 62,00

The delivery of payment reminders and other demands for payment as well as disconnection notifications are handled on behalf of Turku Energia Sähköverkot Oy by Ropo Capital Oy. We charge a fee of five euros for sending a payment reminder. Other collection fees are billed by Ropo Capital according to their prices valid at the time.

What do we mean by metering method?

General Electricity

When you opt for our general electricity contract, you always pay the same price (24/7). This metering method is most commonly used in smaller homes; e.g. in apartment blocks and terraced houses.

Night-time Electricity

When you opt for night-time electricity metering, the price for electricity varies according to time of day; day-time metering applies e.g. from 7 AM to 10 PM, and night-time metering applies from 10 PM to 7 AM. Please note that different distribution network suppliers apply different cut- off times for metering, and you should take this into consideration when estimating consumption. Night-time metering is very popular in terraced and detached houses where the primary heat source is direct electrical heating.

Seasonal Electricity

Your electricity consumption can also be metered seasonally either as winter-day energy and other period energy. This metering method is popular with detached houses and vacation homes, which have water- circulated, heat-storing floor-heating and dual-rate metering. During summer season and winter nights, electricity is most affordable.